1. Effective Date: January 10, 2025
Welcome to Mass Axis CRM! These Terms of Use govern your access to and use of our services, including our website, applications, and any other services we offer (collectively, the "Services"). By using our Services, you agree to these Terms of Use. If you do not agree to these Terms, you may not use our Services.
Mass Axis (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this privacy policy. This policy describes how we collect, use, and protect your information when you use our services, including our website, CRM platform, and related tools (“Services”).
2. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you are using our Services on behalf of an organization, you agree to these Terms on behalf of that organization and warrant that you have the authority to bind that organization to these Terms.
3. Changes to Policy Terms
We may modify these Policy Terms at any time. We will notify you of changes by posting the updated Terms on our website and updating the "Effective Date." Your continued use of the Services after the changes become effective constitutes your acceptance of the new Terms.
4. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services:
In any way that violates any applicable federal, state, local, or international law or regulation.
To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
To send, knowingly receive, upload, download, use, or re-use any material that does not
To transmit or procure the sending of any advertising or promotional material without our prior written consent.
5. User Accounts
To access certain features of our Services, you may be required to create an account. You must provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
6. Subscription and Payment
Some parts of our Services are available on a subscription basis. By subscribing, you agree to pay the fees specified at the time of subscription. All fees are non-refundable All sales are final. We do not offer any refunds for our services. We reserve the right to change our subscription plans and the fees for our Services at any time.
7. Intellectual Property
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, and images, are the exclusive property of Mass Axis or its licensors and are protected by copyright, trademark, and other intellectual property laws.
8. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.
9. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Limitation of Liability
In no event shall Mass Axis, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.
11. Information We Collect
a. Personal Information
Information you provide when creating an account, signing up for a trial, or using our Services, including:
Name
Email address
Phone number
Address
Payment information (if applicable)
b. Business Information
Details about your business that you provide, such as team size, customer contacts, and uploaded files.
c. Automatically Collected Information
Information gathered through cookies, log files, and analytics tools, such as:
IP address
Browser type
Operating system
Pages viewed and interactions on our website or platform
Device information
d. Third-Party Information
Information obtained from integrations with third-party services like Google Calendar, Telnyx, or other tools you connect to Mass Axis CRM.
11. How We Use Your Information
We use your information to:
Provide, operate, and improve our Services
Process payments and manage subscriptions
Communicate with you about updates, promotions, and support
Personalize your user experience
Ensure platform security and prevent fraud
Comply with legal obligations
12. Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
13. Google User Data Access
Mass Axis CRM uses Google OAuth to allow users to connect their Google account for email, contacts, and calendar features. When you choose to connect your Google account, we may request access to the following Google data:
Gmail: read, send, delete, and manage email on your behalf
Google Contacts: view and manage your contacts
Google Calendar: view and manage your calendar events
This data is used only to provide core CRM functionality, including email communication, contact syncing, and calendar scheduling. We do not access any Google data that is not required for the features you choose to use.
Mass Axis CRM does not:
Sell Google user data
Share Google user data with third parties
Use Google user data for advertising
Use Google user data outside of the features you explicitly enable
You may disconnect your Google account at any time in your Google Account settings. Disconnecting immediately stops all access to your Google data.
14. Data Deletion for Google Users
Users may request deletion of their Mass Axis CRM account and all associated data, including any Google‑sourced data, by emailing support@massaxis.com. All data will be permanently deleted within 30 days. Users may also revoke Mass Axis CRM’s access to Google data at any time through their Google Account permissions page.
15. Data Retention
We retain your information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, your information will be deleted or anonymized.
16. Data Security
We use industry-standard security measures to protect your data. While we strive to safeguard your information, no system is completely secure, and we cannot guarantee absolute security.
17. International Users
If you access our Services from outside the United States, please note that your information may be transferred and stored in the U.S., where data protection laws may differ from your jurisdiction.
18. Compliance with Law
Subscriber agrees to use the Services in accordance with all applicable federal, state, and local laws and regulations and industry standards. Without limiting the generality of the foregoing, Subscriber will use the Services in compliance with the Telephone Consumer Protection Act of 1991 (“TCPA”) and all regulations implementing the TCPA, other teleservices laws and regulations, and privacy and data security laws and regulations. Subscriber bears sole responsibility for compliance with applicable laws and regulations and sole liability for any and all communications sent using the Services.
19. Export Laws and International Privacy
Subscriber agrees to fully comply with all U.S. and other applicable export laws and regulations. Subscriber is not permitted to use the Services in connection with the processing of personal data of an EU, EEA, UK, or Swiss data subject or of any person located outside the United States of America.
20. Third-Party Links
Our website or platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.
21. OPT-IN Notice
By providing your contact information and agreeing to this opt-in, you consent to receive marketing and promotional communications from Mass Axis CRM via the following channels:
SMS/Text Messages: You agree to receive automated text messages to the mobile number you provide. Message and data rates may apply. Frequency of messages may vary.
Email: You consent to receive emails regarding product updates, promotions, newsletters, and more. You can unsubscribe at any time by clicking the "unsubscribe" link in the email.
Phone Calls: You consent to be contacted by phone for marketing or promotional purposes. Calls may be pre-recorded or auto-dialed.
Social Media: By engaging with our social media accounts or providing information via platforms like Facebook or Instagram, you agree to receive messages and updates from us through these platforms.
Your Rights
You can opt out of any communication at any time by replying "STOP" for SMS, clicking "unsubscribe" in emails, or contacting us at support@massaxis.com.
We will never sell or share your information with third parties without your consent, as outlined in our Privacy Policy.
22. SMS Communication Compliance
By signing up for Mass Axis, you agree to receive recurring automated marketing and service-related messages at the phone number provided. Message frequency may vary. Standard message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance
23. Contact Us
Mass Axis
Address: 5900 Balcones Dr. Ste 100 Austin TX, 78731 USA
Email: support@massaxis.com
Phone: 941-405-3530
